If you want to know what lovely moderator sent this, just send me a private message. However, I withheld the information so as to not publicly identify the individual.

From: Intentionally Deleted
Subject: RE: Just Wondering...
Sent: August 04, 2009 07:04 AM

It was not my intention to be rude.
You had already had 2 threads locked, with an explanation as to why and still chose to start another.
And no, I don't expect you to wait like a child, although the lack of chat is extremely annoying to everyone, I would expect people to wait as an adult. The support staff can only update people when they themselves are updated and they are as frustrated as you that they cannot give an update sooner

Again it was not my intention to be rude in my reply.